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Career Opportunities

The MetriCan Group of Companies are committed to providing a motivating, healthy and safe work environment for all its employees internationally. The key success factor to any thriving organization are its employees.

If you are interested in working within an environment that promotes leadership, development, innovation and creativity please submit your resume to our human resources department for review. Please see the Contact Us page for HR contact information for our various facilities.

The Winning Formula for Employment at MetriCan:

Commitment to Customers
At MetriCan, customers come first. We strive to provide incomparable customer service which is the foundation of our success. MetriCan prides itself in how our employees make every effort to appease our customers. Our customer’s success ensures our success!

Commitment to Quality
MetriCan strives to deliver the very best products and services. We continuously improve processes and procedures to produce high quality products and innovative solutions for our customers.

Integrity and Respect
We are in it for the long haul; hence, it is crucial that we, as individuals and as an organization, commit to one another, our customers and our partners. We always exemplify professionalism, respect to people and demonstrate honesty and trust to build an integrity-driven environment. Team spirit is high - creating an environment that is energetic, fun and strong!


  • QUALITY CONTROL INSPECTOR
    Burlington, ON - Stamping
    Wednesday, October 17, 2018

    POSITION DESCRIPTION

    Responsible for the overall quality inspection, to ensure the product is being produced meets all requirements.

     POSITION SUMMARY

    • 1st OFF / Last Off approvals
    • In-process checks
    • Final “at press” audit
    • Control of N/C materials & disposition.
    • Gauge calibration

     SPECIFIC DUTIES

    • Perform 1st OFF and Last OFF for every production run in compliance with the documented procedure.
    • Work with and support the set up team and production to complete the 1st OFF within reasonable time to minimize production loss time.
    • At the end of the production run, place the tagged 1st OFF and Last OFF parts on the fixture to be used as a reference for the next production run.
    • Consult with the respective Quality Engineer and / or Shift Supervisor to resolve any issues associated with the 1st OFF approval.
    • Document the results of the 1st OFF and the subsequent in-process checks per the Operator Quality Guide in the ON-LINE inspection system.
    • Identify, tag and segregate Non-conforming / suspect materials and complete the HOLD Tag Log.
    • For all non-conformances identified during production, attach a sample of the rejected part to the bin and mark the defective area on the part. Attach a HOLD Tag to the rejected part.
    • For dimensional issue(s), measure a sample size of 5 parts for the dimension(s) that is out and review the results with the QE. On the second shift e-mail the results to the respective QE, and copy the Quality Manager in order to properly assess disposition of the non-conforming parts.
    • Perform final audit of each finished bin at the press prior to removal by the material handler. Verify that the parts in the bin match the barcode label, and stamp the label with the assigned number.
    • Perform calibration / certification of all fixtures / gauges as assigned, and enter the relevant data / information in Gagetrak. Remove the old calibration sticker and attach the new one.
    • Perform minor repairs to any fixtures / gauges that occur during the shift. Report to the respective QE immediately any fixtures / gauges that cannot be repaired, and removed such fixtures / gauges from the floor and identify with a tag.
    • Ensure all check fixtures are clean and in good condition, and are stored in their proper locations when not in use.
    • Support the QE to conduct GR&R studies for attribute and variable gauges.
    • With the support of the Shift Supervisor, set up and train operators to sort parts for non-conformances that occur during the shift. Where necessary to avoid jeopardizing shipments to the customers, assist with doing the sort.
    • Train the operators on Quality Alerts and post a copy at the respective work station.
    • Train operators on the Operator Quality Guide, and using fixtures / gauges.
    • Complete the Quality Inspector’s Shift Audit Report each shift.
    • Complete the Dana Aluminium Stampings Start-up Cleanliness Checklist” whenever Dana aluminium parts are running.
    • Complete the 1st OFF tracking Log for any 1st OFF approvals that exceed an hour.
    • Perform LPA audits per the schedule.
    • Attend the daily Quality Meeting and report out on parts on HOLD and other quality issues / heads up.

     

    SKILLS

    • Be able to work in a team environment.
    • Accustom to working in a fast paced environment.
    • Attention to details a must.
    • Previous experience working in the welding department would be an asset.
    • Able to measure and verify parts using precision instruments and checking fixtures, perform torque and push out testing.
    • Carrying out a set of procedural/operational functions or processes based on an understanding of instructions or information necessary to perform the work.
    • Any previous welding process experience would be an asset.
    • Able to stand for long periods of time.
    • Work activities may involve handling loads up to 35 lbs.

    Shift:   2-Week Rotating Schedule:   Mon – Thurs: 6:00 am – 4:30 pm; AND  4:15 pm – 2:45 am

    Hourly range:  $20/hr to $22/hr.

    Contact Human Resources
  • LEAD HAND - DIE REPAIR
    Burlington, ON - Stamping
    Monday, September 24, 2018

    Position Summary

    Assists supervisor in coordinating activities of staff engaged in the Tooling department. Ensure activities meet with and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies and company rules.

    Responsibilities

    • Provide guidance and direction to Toolmakers. The Lead Hand will provide the direction and support necessary to ensure tooling readiness and quality that meets or exceeds production schedules and customer needs.
    • Strong leadership abilities, excellent interpersonal skills and effective communication skills
    • Treat “in-press” maintenance as a priority.
    • Advises Tooling Manager of changes required to improve tool performance.
    • Be present and assist Shift Supervisors during tryouts and completion of Tooling sign Off.
    • Update Weekly Die Maintenance Schedule and Red Tag List on CMS to include preventative and unscheduled repairs. Consult with scheduling to obtain the next die requiring maintenance, by priority.
    • If additional work is required add this to the Die Maintenance Form and advise scheduling of time (in hours) needed to complete repair.
    • Advise Supervisor of any shortfall in supplies located in Die maintenance cabinets.
    • Responsible for communicating any required changes/purchasing directly to the Tooling Manager, and get required approvals to proceed.
    • Promote continuous improvement, team work and recommends changes or improvements in methods, equipment, etc.
    • Accountable for ensuring that the necessary equipment, materials and protective devices prescribed by Company policies/procedures are provided and properly used.
    • Train, mentor and coach Tool & Die Apprentices. Signing off on training achievements.
    • Willing to work overtime as dictated by press requirements.
    • Working in the press is a must.

    Skills

    • Certified Tool & Die Maker (430A)
    • 5-7 years’ progressive experience troubleshooting and die maintenance, in a metal stamping environment.
    • Transfer Press knowledge an asset.
    • Knowledge of GD and T
    • CAD knowledge an asset.
    • Experience with HSLA and Dual Phase materials a must.
    • Overhead crane and forklift experience would be an asset.
    • Computer Skills (basic – intermediate)
    • Must understand basic written and verbal instructions to complete his/her assigned tasks.

    Shift: rotates every 2 weeks; Days 6 am to 4:30 pm; Mon to Thurs and Afternoon Shift 4:15 pm to 2:45 am; Mon to Thurs. (Overtime option)

    Contact Human Resources
  • PRESS OPERATOR
    Burlington, ON - Stamping
    Monday, June 11, 2018

    POSITION SUMMARY

    The Press Operator is responsible for the safe and efficient operation of the assigned hand transfer press and recording periodic checks, for the quality of the product being produced.

    SPECIFIC DUTIES – BASIC

    These Basic Duties will be performed by all press operators after their 3 month probation period. Advanced Duties may be trained after this time at the discretion of the Supervisor.

    • Ensures raw material being used is the correct material and gathers all Receiving Inspection Tags & attaches these to the Production Control Log card.
    • Ensure that all die protection equipment is operating correctly.
    • Ensure that the scrap from the die is conveyed into the scrap containers, and that all set-up scrap has been removed from the area. Ensure that garbage and scrap metal are being properly segregated.
    • Review packaging instructions and ensure that correct containers and packaging materials are available.
    • Perform daily Preventive Maintenance Checks
    • Inspect the parts that are manufactured, at defined intervals and record results on the Inspection Check Sheet. Understanding of the proper use of a micrometer to measure steel thickness. Understanding of visual checks for parts, and correct use of the checking fixture. Understanding of calibration stickers and “dropped gauges”
    • Ensure that part number stamps and date stamps are being used correctly. Call for the Lead Hand or Set-Up when either of these are incorrect.
    • Place IN PROCESS MATERIAL ROUTING TAG on each container when the prescribed container quantity is reached.
    • Record completed container quantity and container number on the Production Control Log Card with the batch number of the raw material.
    • Record the quantity run, scrap and reason codes; also any maintenance comments in the Die Maintenance Form.
    • When run is complete return all documentation to the quality department.
    • Any other task given by the Production Supervisor.

    SPECIFIC DUTIES – ADVANCED

    At the discretion of the Supervisor, the employee may obtain additional training in the following areas:

    • Lockout/Tagout/Press Blocking
    • Crane Training for Coils Set Up
    • Die Setup/Die Protection Set-up
    • Changing Date Stamps

    REQUIRED KNOWLEDGE

    • Company Policies/Procedures (quality management, health & safety, environmental policies and company rules)
    • Operating Work Instructions
    • WHMIS Knowledge
    • Must understand basic written and verbal instructions to complete his/her assigned tasks.
    • Daily inspection sheets and production logs
    • Measurement Systems: Vernier, Micrometer, Checking Fixtures, Protractor.

    EDUCATION/EXPERIENCE

    • Grade 12 education or equivalent
    • Training in the correct use of required measuring instruments.
    • Training in on-the-job Quality Documentation.
    • Previous experience in automotive metal stamping is an asset.

    REPORTS TO: Production Supervisor

    Job details : The successful candidate must be able to work rotating shifts every 2 weeks; standing for 10 hrs a day – 4 days/week. Shifts are: Monday to Thursday; Days shift: 6am to 4:30 pm; Night shift: 4:15 pm to 2:45 am. Compensation includes: hourly rate $15.00/hr + .75 cents/hr shift premium on nights, free health care benefits, pension available after 1 year. Annual increase each Fall.

    Contact Human Resources
  • ROBOTIC WELD TECHNICIANS (3 Positions)
    Burlington, ON - Stamping
    Monday, June 11, 2018

    POSITION SUMMARY
    The Weld Technician accumulates and records test data for materials, devices and products. Performs general department maintenance. The technician is also responsible for complying with ISO & other quality systems procedures, as required.
    **The successful candidate will be required to work the Night shift: 10 pm to 6 am; Sun-Thurs.

    SPECIFIC DUTIES - TECHNICIAN

    • Responsible for programming, troubleshooting and monitoring robotic/resistance welders; set up of robotic/resistance welders and obtaining first offs.
    • Responsible for maintaining steady production flow through the department during the shift.
    • Upkeep of daily event log and communication between crews.
    • Inspects welded joints and conducts tests to ensure welds meet company standards and customer job specifications.
    • Verifies and maintains sufficient supplies corresponding to the production schedule (i.e.: nuts, bolts, electrodes, etc.) and inform Supervisor on what supplies require replenishing.
    • Recommends adoption of new developments and applications to Supervisor and demonstrates practicality of recommendations.
    • Records inspection and test results; prepares and submits reports to Supervisor. Examine mig welds with Clemex system.
    • Ensure that all welding and testing equipment is operating as per manufacturer’s specifications and at peak performance.
    • Recommend and implement solutions for weld quality issues.
    • Debugging, programming and path editing, repairing and replacing damaged components such as weld guns, electrodes, troubleshoot and develop root cause analysis of machine and welder issues. Interface with maintenance to maximize up time.
    • Review of new fixtures/equipment as required.
    • General housekeeping.
    • Assist Lead Hand in training of operators.

    SPECIFIC DUTIES – WELD SET-UP

    • Ensure that all welding and testing equipment is operating per manufacturer’s specifications and peak performance. This includes performing routing maintenance and clearing faults.
    • Upkeep of daily event log and communication between crews.
    • Understand how to perform all quality inspections and tests (including all weld destructive tests), and recommend solutions for weld quality issues.
    • Review of new fixtures / equipment as required.
    • Maintain department in a safe, clean and orderly condition, perform periodic inventory checks to verify inventory quantities and participate in annual inventory.
    • Complete daily check list per shift if consumable materials (ie tips, welding wire, gas) complete order card inform supervisor (in supervisors absence give to Purchasing).
    • Perform cycle counts on consumable materials if required.
    • Assist in training, production related topics.
    • Report to and assist Supervisor with disciplinary issues as required.
    • Any other task set by the Welding Supervisor/Welding Manager.

    REQUIRED KNOWLEDGE OF

    • Company Policies/Procedures (quality management, health & safety, environmental policies and company rules)
    • Operating Work Instructions
    • WHMIS Knowledge
    • Must understand basic written and verbal instructions to complete his/her assigned tasks.
    • May require to be licensed in using forklift and/or overhead crane.

    EDUCATION

    Completed, at least, a technical (2 year) college certificate program or equivalent experience.

    REPORTS TO: Welding Supervisor/Welding Manager

    Contact Human Resources
  • MACHINE OPERATORS - 10 POSITIONS (VARIOUS SHIFTS)
    Burlington, ON - Stamping
    Tuesday, May 15, 2018

    *This position is located at our Burlington, Ontario Plant.

    POSITION SUMMARY

    We are looking for hard working, dedicated, punctual individuals who are looking for a permanent opportunity with potential for growth working on various shifts (see below). Work for an automotive company with the latest technologies. We are currently looking to grow our team, searching for people to operate our automatic welding machines (training provided).

    choose from are as follows: (no rotations required, shifts are first-come/first serve basis).

    • Straight Day shift; 6 am to 2 pm; Mon-Fri.
    • Straight Afternoon shift; 2 pm to 10 pm; Mon-Fri.**
    • Straight Night shift; 10 pm to 6 am; Sun-Thurs.**

    ** These two shifts also receive a shift premium.

    • Growing industry & Company
    • Full safety, quality and production training on done onsite
    • Bus route accessible

    The job:

    • Operating an automatic welding machine
    • Checking parts for defects or flaws
    • Fast paced environment
    • Overtime opportunities available
    • Fixed schedule (no rotations required).

    Qualifications:

    • Reliable & dependent
    • Willingness to learn
    • Ability to stand for long periods of time
    • Ability to perform work that is repetitive in nature
    • Machine operating experience not required but would be considered an asset
    • Safety boots/shoes

    REPORTS TO:Welding Supervisor

    Compensation includes: health care benefits after 3 months and pension available after 1 year. Starting hourly rate is $16.00/hr.

    To learn more about us, visit us at: www.metrican.com/careers

    MetriCan will provide reasonable workplace accommodation to applicants with disabilities.

    No Agencies calls please.

    Contact Human Resources
  • TOOL & DIE APPRENTICE - LEVEL 2 or 3
    Burlington, ON - Stamping
    Monday, June 11, 2018

    MetriCan is currently seeking two (2) Apprentices who is currently enrolled in the Tool & Die Program (Level 2 or 3); seeking sponsorship for a one-day release.

     POSITION SUMMARY

    The primary objective is to give hands-on experience in the building and repair of dies that are necessary to meet the requirements of the Tool and Die Trade (Trade Code 430A).  Under the direction of the Lead Hand the Apprentice shall perform tasks as assigned with an emphasis on safety, quality and workmanship.  Apprentices shall demonstrate good verbal and communication skills, ensure that proper documentation is maintained and perform housekeeping duties as required.

    SPECIFIC DUTIES

    • Wearing, adjusting and maintaining protective equipment (safety shoes, glasses, hearing protection, gloves etc) as required.
    • Practicing safe work habits, industrial hygiene, housekeeping, handling designated substances, following company safety procedures.
    • Conducting pre-operational check of equipment and locking out and tagging out equipment.
    • Reading and interpreting engineering drawings, performing calculations, reading and interpreting work-in-process documentation, verifying work piece material, identifying and selecting tooling and measuring instruments or checking devices.
    • Using precision measuring instruments to ensure accuracy of the diameter, depth, concentricity, position and finish of cut holes.
    • Hand-filing, hand sawing, hand drilling holes, hand tapping threaded holes, hand-reaming, chasing threads and hand grinding.
    • Selecting drill tooling, identifying and preparing cutting tools, locating and positioning work piece in drill, centre drilling a layout punch mark, drilling a hole, chamfering a hole, reaming and machine threading a hole, spot facing a hole, counter boring a hole, counter sinking a hole, performing final inspection.
    • Selecting and checking condition of grinding wheel, installing grinding wheel.
    • Locating and positioning work piece, surface grinding work piece.
    • Cutting and preparing raw materials, blocking up and establishing datum.
    • Machining components of dies, tools, jigs, and fixtures.
    • Final fitting sub-assemblies and tool components.
    • Inspecting the tooling and fit and functions.
    • Setting up and operating try-out press.
    • Other duties as assigned by the lead hand.

    BENEFITS:* * Opportunities for overtime work, working with experienced Toolmakers and being part of a great team, with healthcare & pension benefits.

    MetriCan will provide reasonable workplace accommodation to applicants with disabilities.

    Contact Human Resources
  • TOOL AND DIE MAKERS - DAY & AFTERNOON SHIFTS
    Burlington, ON - Stamping
    Monday, May 14, 2018

    POSITION SUMMARY

    The Tool and Die Maker is responsible for the building and/or repair of dies with an emphasis on safety, quality and workmanship. Under the direction of their lead hand they must be able to work independently and/or with other Toolmakers/Apprentices. Ability to troubleshoot problems and make decisions ensuring that delivery dates are met. Demonstrate good verbal and communication skills.   Ensure that the proper documentation is maintained and to perform housekeeping duties as required. 

    SPECIFIC DUTIES

    • Wearing, adjusting and maintaining protective protection equipment (safety shoes, glasses, hearing protection, gloves etc) as required.
    • Practicing safe work habits, industrial hygiene, housekeeping, handling designated substances, following company safety procedures.
    • Conducting preoperational check of equipment and locking out and tagging out equipment.
    • Reading and interpreting engineering drawings, performing calculations, reading and interpreting work-in-process documentation, verifying work piece material, identifying and selecting tooling and measuring instruments or checking devices.
    • Using precision measuring instruments to ensure accuracy of the diameter, depth, concentricity, position and finish of cut holes.
    • Hand-filing, hand sawing, hand drilling holes, hand tapping threaded holes, hand-reaming, chasing threads and hand grinding.
    • Selecting drill tooling, identifying and preparing cutting tools, locating and positioning work piece in drill, centre drilling a layout punch mark, drilling a hole, chamfering a hole, reaming and machine threading a hole, spot facing a hole, counter boring / sinking a hole.
    • Selecting and checking condition of grinding wheel, installing grinding wheel.
    • Locating and positioning work piece, surface grinding work piece.
    • Cutting and preparing raw materials, blocking up and establishing datum.
    • Machining components of dies, tools, jigs, and fixtures.
    • Final fitting sub-assemblies and tool components.
    • Inspecting the tooling and fit and functions
    • Setting up and operating try-out press.
    • Spot forming the steels and tools, preparing and forming an initial blank.
    • Finalizing die assembly for final piece part production.
    • Try out and troubleshooting the die.
    • Inspecting part produced by the developed die and final inspection.
    • Responsible for meeting customer due dates.
    • Work with all departments to ensure timely completion of dies.
    • Responsible for completing die within allotted quoted hours.
    • Responsible for the training of the apprentices.
    • Other duties as assigned.

    REQUIRED KNOWLEDGE

    • Quality Policy / ISO9001 / TS16949
    • Health & Safety Policy
    • Operating Procedure
    • Understanding of measuring instruments
    • WHMIS Knowledge
    • Understand basic written and verbal instructions
    • Overhead Crane knowledge & licence

    EDUCATION

    • Secondary School Diploma or equivalent
    • Completion of Ontario Youth Apprenticeship Program
    • Certificate of Qualifications (Trade Code 430A)
    • 5-7 years’ experience as a tool and die maker

    PHYSICAL/SENSORY DEMANDS

    • 95% of the workday is spent standing and 5% sitting to line up die
    • Freedom to move at will
    • Position involves bending from waist to lift materials (maximum 35 lbs) from ground and bench level (minor demand), crouching to look inside die or tool (frequent demand)
    • Position is exposed to hazardous machinery, e.g. operates grinders, bridgeports and sometimes presses
    • Incumbent is exposed to heat and humidity during summer months, occasional fumes from forklift, and noise from presses, machinery and grinders
    • Intense sensory concentration is required when doing precision work, e.g. reading blueprints, making the dies
    • Position is subject to deadline pressures and competing demands
    • Sensory concentration is required when completing clerical work, e.g. completing die checklist sheet

    REPORTS TO:  Plant Manager

    This position is a straight afternoon shift; 4 pm to 2:30 am; Mon to Thurs.

    MetriCan will provide reasonable workplace accommodation to applicants with disabilities.

    No Agency calls.

    Contact Human Resources
  • TOOL & DIE MAKER (Afternoon Shift)
    Oakville, ON
    Monday, May 14, 2018

    POSITION SUMMARY
    In this position you will be responsible for new build, some repair, troubleshooting, maintenance, sharpening and repair of progressive transfer dies (for presses of capacity of up to 1000 tons). 

    RESPONSIBILITIES

    • Build, repair and troubleshooting of progressive dies.
    • Responsible for maintaining production dies in peak efficiency to produce quality product.
    • Assist during tryouts.
    • Advises Tool Room Manager changes required to improve tool performance.

    SKILLS

    • 3-7+ years experience troubleshooting dies in a metal stamping environment.
    • Minimum of 5 years as a post licensed Tool & Die Maker in a heavy metal stamping press environment performing new build and maintenance of progressive dies.
    • Strong organizational skills, hands-on approach to solving problems, able to work proactively and independently, ability to prioritize activities.
    • Experience with HSLA and Dual Phase materials an asset.
    • Reading and interpreting blue prints.
    • Licensed to use overhead crane (forklift training would be an asset).
    • Computer Skills (basic – intermediate)
    • Must understand basic written and verbal instructions to complete his/her assigned tasks.

    EDUCATION

    • 5 years minimum Licensed toolmaker

    SHIFT:   Rotating shifts  [Willingness to travel to USA & Mexico an asset but not mandatory.]

    REPORTS TO:  Plant Manager

    Please submit your resume online or fax to:  905-825-2087.

    *No Agencies Please. 

    MetriCan will provide reasonable workplace accommodation to applicants with disabilities.

    Contact Human Resources
  • ESTIMATOR
    Burlington, ON - Logistics
    Monday, May 14, 2018

    POSITION SUMMARY

    The Estimator assists in the tooling and production quote processes.  This position reviews customer data to determine manufacture-ability of customer orders.  Prepares and reviews preliminary strip layouts and contacts customers to discuss technical issues.  Provides technical support to the Sales and Marketing Manager and Sales Coordinator.  Ensures that high quality standards and efficiency are continuously maintained.   Makes suggestions and recommendations to improve efficiency and wherever possible prevent problems before they arise. 

    SPECIFIC DUTIES

    • Prior to quoting reviews customer CAD data and/or GD&T to determine manufacture-ability of customer product.
    • If Company is able to manufacture per the customer’s requirements, the estimator assists in the tooling and production quoting processes.
    • Obtain supplier quotes as required; including paint, coating, heat-treat, fasteners, etc.
    • In conjunction with sales personnel, CAD Administrator, Estimating Coordinator and other Company personnel as needed, the estimator organizes the quote process.
    • Generate blank layout and develop tooling process to meet customer supplied requirements.
    • Provides technical support services to the Sales and Marketing Manager and Sales Coordinator.
    • Provide packaging and freight estimates as required.
    • The estimator is responsible for communicating the design and preliminary strip layout to the customer for approval.
    • Prepare tooling cost breakdowns as required.
    • Once job is awarded, the estimator is responsible for ensuring engineering is provided with all necessary information required for design.
    • Ensure all back up supplier quotes and pertinent information conveyed to launch team.
    • Involved with engineering concerning the preliminary analysis of the die design and build process.
    • Communicates any technical issues regarding process feasibility and quoting process to Sales.
    • Review quotes in detail to ensure accuracy and completion.

    REQUIRED KNOWLEDGE

    • Minimum of three (3) years’ experience in the Tool & Die environment is necessary.
    • Working knowledge of Vero Visi software is an asset.
    • Intermediate or advance level of Excel required (Quote Model built in Excel).
    • Understanding progressive and mechanical transfer tooling is required.
    • General manufacturing process knowledge an asset (spot welding/mig welding, proj welding)
    • Working knowledge of GD&T to assess feasibility.

    EDUCATION

    • Secondary School Diploma
    • 2 or 3 year Engineering College Program
    • Certification in Engineering design and drafting technology or in a related field through provincial associations of      engineering/applied science technologists and technicians is preferred

    REPORTS TO:  Estimating Supervisor

      BENEFITS:* * Opportunities for overtime work, working with experienced Estimators and being part of a great team, with healthcare & pension benefits.

      MetriCan will provide reasonable workplace accommodation to applicants with disabilities.

    Contact Human Resources